FAQ's

 

Wow! You sure have some yummy looking pictures on your site. Will the product I receive be cooked?

No. Thanks to some restaurants that we service through our wholesale division and some chefs, we do have some nice pictures. The only items we offer at this time that arrive fully cooked is our Lobster Meat and our Award Winning Soups. Just heat and serve. For any other product we do offer Lobster Recipes. 

Why are some items such as Clams, Oysters and Mussels only offered in some packages and not separately? 

Simple. We try to create value packages for you the customer. This way shipping costs stay to a minimum. Let's face it nobody wants to pay more for shipping than the actual item they are purchasing. We know that we don't. 

Will my Maine Lobsters really arrive alive?

Yes! Our process chills your Lobster until it is dormant. This way they are ready to be shipped to your door. When you Order Live Maine Lobster with Crazy Lobster & Shellfish Co. you will receive Fresh Maine Lobsters - alive and kicking. Order Live Maine Lobster with us today!

*In the rare event a Lobster passed away during shipping don't worry...it is still safe to eat. We recommend, as always, that as soon as you receive your product you refrigerate it right away. When you are ready to prepare your Lobster just cook it as you normally would.

The reason people say dead lobsters are not "safe" to eat is because they can't tell WHEN a lobster died. All Lobsters that leave our facility do so ALIVE. Therefore we know they are fine if they died enroute. 

How do you cook Live Maine Lobster?

We know it can seem a little intimidating for the first time home chef to Cook a Live Lobster. When you buy Live Maine Lobster Online with Crazy Lobster & Shellfish Co. you will receive cooking instructions as well as delicious Lobster Recipes. We also offer many Maine Lobster Recipes here.

 Are Lobster and other products on your site healthy?

Maine Lobsters are naturally Antibiotic, Hormone and Gluten free. Live Maine Lobster are also naturally high in protein, low in sodium and low in fat. Our Wild Caught Maine Lobsters are the perfect addition for anyone on a restricted diet, high protein, weight loss or low carbohydrate diet.

Shellfish is also naturally low in fat and all Hormone and Antibiotic free. Also Shellfish is very nutrient rich with trace minerals. When you buy Scallops, Clams, Mussels and Oysters with Crazy Lobster & Shellfish Co. you will receive only the freshest product sourced from nutrient rich waters.

Salmon is another very healthy choice. Salmon is naturally high in protein and Omega 3 fatty acids (the good fat). Great choice for those looking to increase their protein intake with the perfect ratio of healthy fat. Our Salmon is sourced from the clear cold waters of the Faroe Island and is also Hormone and Antibiotic free. Know that when you Buy Salmon Online with Crazy Lobster & Shellfish Co. you will receive the freshest Salmon from the most sustainable farms.

Is your packaging eco-friendly?

Are packaging is made from recycled cardboard and styrofoam. During our research we did find more eco-friendly packaging but unfortunatly we also found a problem with using it. Most cities and municipalities do NOT NOT except it in their recycling programs. Very strange....we know. 

Our packaging can be recycled in your regular recycling. What we do ask though is that you reuse our boxes a few times before recycling them. They are great coolers for BBQ's, camping, hunting, kids after school soccer, baseball etc. 

Gel Packs: Our gel gel packs are 100% non toxic. They may be cut open and the inside contents put into the garbage and the plastic sleeves recycled. What we found is great use for the insides is actually in gardens. It makes a great soil aerator.

When will be Lobster arrive?

Any Live Maine Lobster Order placed by 12pm will be shipped overnight and received the next day. The same for any other products. Please note there are no Sunday or Monday deliveries because UPS does not deliver Sunday and they do not pick up from us on Sunday for Monday deliveries.

Shipping Restrictions

Crazy Lobster & Shellfish Co. offers Live Maine Lobster delivery to just about every State in the USA. Due to custom laws we are unable to ship lobster to international destinations and U.S territories, including, Puerto Rico, and U.S. Virgin Islands and Hawaii.

Once again there are no Sunday or Monday deliveries! All packages must be delivered to a physical address. No PO Boxes please. Be sure all addresses are correct and include the recipient’s daytime phone number.